Frequently Asked Questions

Everything you need to know about our sustainable fashion and services.

What materials are used in KnowledgeCotton Apparel garments?

We prioritize sustainability by using 100% certified organic cotton, recycled polyester, and sustainable wool. All our materials are chosen for their low environmental impact and durability.

How long does shipping take and what are the costs?

Standard shipping typically takes 3-5 business days within Europe and 7-10 days internationally. Shipping costs are calculated at checkout, and we offer free shipping on orders over a specific value depending on your region.

What is your return policy?

We offer a 30-day return policy from the day you receive your order. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link and your unique tracking number.

Are your products ethically manufactured?

Yes, we are committed to fair working conditions. We only work with certified production partners who adhere to strict social and environmental standards, ensuring transparency throughout our supply chain.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.